Support
Our Support call centre hours are from 5am to 10pm. If you require telephonic support outside of these hours, your call is automatically routed to the Support Engineer on standby.

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About Gabsten

Gabsten Technologies is an established data management consulting company, based in Johannesburg, South Africa

Manage

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Manage

There’s more to IT than fixing things as they break. By making use of Managed Services for data management, backup and recovery, businesses will continually have access to new and updated technology, as well as guaranteed levels of expert, reliable service.

Our Managed Services allow you to simplify the way you manage your data — by letting our team handle the monitoring and management of your data environment. Our engineers expertly configure, maintain and optimize your environment proactively.

    • we proactively monitor your backup and archive environment daily
    • we address alerts and ensure speedy resolution of any incidents
    • we provide capacity and trend analysis and provide insights for future expenditure
    • we compile and distribute daily, weekly and monthly reports for your backups
    • we have an Online Service Desk facility for easy access to resources when you need to restore data or make content changes

Your business can be assured of the protection of critical data and operational processes while reducing overhead, risk, complexity and the burden on pressured IT teams.

Gabsten Technologies is the first Advanced Level Commvault Authorised Support Partner (CASP) in South Africa, providing in-country support to Commvault partners and clients.

We handle all your support incidents based on two turnkey support solutions for your environment:

CASP-B

Support, 7am to 7pm on business days, for 12 months

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CASP-E

Support, 24 hours per day, 7 days a week, 365 days a year

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